Ever found yourself in the express lane of a store behind a consumer who has way too many things? Recently, a Walmart patron shared this account of a cashier standing up to a customer who didn’t feel like obeying the rules. The greatest Walmart experience I’ve ever had. I was in Colorado Springs. I had a gallon of milk, a loaf of bread, and a few other items.
At the ten item line, this woman, whose cart was overflowing, almost runs me over. “Which ten items would you like, ma’am?” asks the cashier as the woman begins to dump her cart onto the checkout stand.
The female pauses and asks, “What?”
“This is ten items or less express line,” the cashier replies in a composed, understanding manner.
She raises both hands, revealing all ten fingers, while she speaks. Then she gestured to the Ten Items or Less sign, which said so in both Spanish and English, above the lane.
The woman exclaims, “I want all of this,” as her face turns scarlet.
The cashier said, “I apologize, Ma’am. Please select the ten goods you would want to buy today from the list of ten or less, like I mentioned.
At this time, the woman lets out a noise that sounds like someone pushing her still-overflowing cart as hard as she could, or like someone poking one of those crying goats. This small old man was seated on a bench when it nearly hit him.
She then gave the finger to all of us who were making fun of her, exclaimed, “F*** you,” and left.
I paid for what I wanted and gave the clerk $20 because it was the greatest improv comedy scene I had seen in a long time.